Refund policy
Return Policy – Delta Outfitters
We want you to love your purchase! If you are not completely satisfied, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- All tags must be attached
- Proof of purchase is required
How to Start a Return
To initiate a return, please email us at info@deltaoutfittersms.com with your order number.
If your return is approved, you will receive instructions on how to send your item back.
Returns should be mailed to:
Delta Outfitters
940 US-61
Vicksburg, MS 39183
Please note:
- Customers are responsible for return shipping costs
- We do not provide return shipping labels
- Items sent back without approval will not be accepted
Damages & Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale items
- Accessories
- Gift cards
Exchanges
We do not offer direct exchanges. If you need a different item, please return your item and place a new order.
Refunds
Once your return is received and inspected, we will notify you if your refund is approved.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing